Privacy Policy

This Privacy Policy ("Policy") describes the manner in which Userloop, Inc., doing business as Dwelling ("Company," "we," "us," or "our"), collects, uses, and discloses information through the Dwelling application (the "App") and any related services provided by the Company (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Policy.

1. Information Collection

We may collect and process the following categories of information:

  • Personal Information: Information that identifies you as an individual, including but not limited to, name, email address, contact details, property and building information.
  • Financial Information: Payment details, including payment method information, transaction history, and other related financial data, which are collected to facilitate transactions, such as rental payments.
  • Device and Usage Information: Technical information about the device you use to access the App, such as IP address, device identifiers, browser type, and usage data including access times, interaction with features, and page views.

2. Use of Information

We may use the information collected for the following purposes:

  • Provision of Services: To operate, maintain, and improve the Services, including facilitating property management tasks, payments, messaging, and utility tracking.
  • Communication: To communicate with you regarding account status, transaction information, system updates, and any necessary support.
  • Compliance and Legal Obligations: To comply with applicable legal, regulatory, and contractual requirements, to prevent fraud or misuse of the Services, and to protect the Company's legal rights.

3. Disclosure of Information

The Company may disclose your information to:

  • Service Providers: Third-party service providers, vendors, and consultants who perform functions on our behalf, including payment processing and data storage.
  • Legal and Regulatory Authorities: Government authorities or other entities if required by law, subpoena, or legal process to comply with any applicable regulation or protect the rights, property, or safety of the Company.
  • Business Transfers: In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business by another company.

4. Data Security

The Company implements reasonable administrative, technical, and physical safeguards designed to protect personal information. However, we cannot guarantee the security of information transmitted over the internet and any transmission is at your own risk.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. After such time, we will delete or anonymize the data in a secure manner.

6. Your Rights

Subject to applicable law, you may have the right to request access to, correction, or deletion of your personal information. To exercise these rights, contact us at the email provided below.

7. Policy Modifications

We may revise this Policy at our sole discretion. Any changes will be effective immediately upon posting on the App. Your continued use of the Services constitutes acceptance of any such changes.

8. Contact Information

For inquiries or concerns regarding this Policy or our data practices, contact us at:

Userloop, Inc., doing business as Dwelling
651 N Broad St, Suite 201
Middletown 19709, Delaware
matt@usedwelling.com

By using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

Last updated: 11/19/2024

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Userloop, Inc. d/b/a Dwelling partners with Stripe Payments Company for money transmission and account services. Funds are held at Evolve Bank & Trust, Member FDIC.
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